Caitlin Kelly
SHOULD I STAY OR SHOULD I GO?
SHOULD I STAY OR SHOULD I GO?
Caitlin Kelly
GUIDING THE WAY TO GREAT CUSTOMER SERVICE
GUIDING THE WAY TO GREAT CUSTOMER SERVICE
Caitlin Kelly

Bad customer service, when you’re not the one experiencing it, can be pretty funny.

Bad customer service, when you’re not the one experiencing it, can be pretty funny. In a classic moment of comedy reflecting real life experiences, Jerry Seinfeld brings us a great scene of bad, bad, bad customer service.  In the
Caitlin Kelly
Engage the stakeholders!

No sector, private or public, can afford to ignore the thoughts, ideas and feedback of their customers, clients, stakeholders and staff

Engage the stakeholders!
Caitlin Kelly
Don’t mistake your customers for consumers

Why you need the noagroup’s LURE customer service capability building program to capture and keep your customers!

Don’t mistake your customers for consumers

designprocesses